FAQ

Find answers to frequently asked questions here.

ABOUT SWAP MOTORS

What is Swap Motors?

Swap Motors helps you sell your car from the comfort of the couch, and for a better price, by having 100s of dealers fight for the car while you watch everything live online. Swap Motors provides a unique car-selling experience, which is easy, convenient and hassle-free.

Why choose Swap Motors to sell my car over other options I have?

With Swap Motors, you can:

  • Sell your car from the comfort of your couch (stress-free)
  • Sell it for a better price than trade-ins (haggle-free)
  • Have 100s of dealers fight for your car (hassle-free)
  • Avoid dealing with strangers from classified ads (risk-free)
  • Have us take care of the paperwork

What value do I get by selling my car with Swap Motors?

Currently, the used car market has challenges for the car owners selling their vehicles. The value of your car gets dissected and distributed across multiple middlemen such as trade-in dealer, wholesaler and auctioneer. We bring the value to where it belongs… YOU, by cutting all the middlemen.

Please visit the page, Swap Value, to learn more.

How does it work with Swap Motors?

Please visit the page, How it Works, to see the step-by-step process.

Can I see some testimonials of your past customers?

Please visit the page, Testimonials.

PRICING INFORMATION

What is initial market valuation?

After you register your car information, you will see the current market value for your car – based on the make, model, mileage and condition. This will, however, change (increase or decrease) after we inspect the car and create a report with our actual findings.

How do you calculate the base price for my car?

We leverage multiple sources of data including market value reports, vehicle history reports, onsite inspection report and other relevant information to determine the baseline value of your car. Baseline price is the starting point of the auction for dealers to start bidding and could increase as the auction progresses.

SELLING YOUR CAR

How can I sell my car with Swap Motors?

You don’t have to, because we help you sell your car. All you have to do is register online on our website with your car information and let us handle the rest of the process for you.

Can you work around my schedule?

Yes, indeed. The premise of our business is to offer you comfort, convenience and flexibility when you choose to sell your car with us. Simply, schedule a date and time for inspection based on your availability and we send our certified-mechanic over to your house to do the inspection.

I drive my car to work every day. Will you send someone over to my workplace for inspection?

We do. We go wherever you and the car are.

Is there a fee or commitment to sell cars with Swap Motors?

Fee: Yes, only once your car is SOLD. You will be charged NO FEE until your car is sold. We charge a fee based on the value of the car.

Car Value Swap Motors’ Fee
Below $5,000 $249
$5,001 - $10,000 $349
$10,001 - $25,000 $449
$25,001 - $50,000 $749
$50,001 - $100,000 $949
Above $100,000 $1,449

Commitment: After the car is inspected and is ready to go into auction, you will be asked to read, understand and agree to the terms and conditions before we proceed with the bidding process. Once you agree to the starting price, and you agree to the terms and conditions – you make a commitment for selling your car at this stage.

How long does it take to sell my car?

We list your car for auction for 48 hours. Our goal is to bring that down to 1-day i.e. 24 hours, which means your car could be sold within 24 hours. Typically, from the time you register your car on our website to inspection, auction, payment and vehicle pickup, the whole process takes 7 days.

I have an outstanding loan on my car. Can I still sell it?

Yes, you can. We work directly with your lender to facilitate the payoff amount and title-transfer process.

Can I sell a car on behalf of a friend, family member or a company?

Yes, you can. We will match and verify the information, ask for additional information if required and obtain ALL necessary approvals from both the parties to ensure everything is accurate, legit, authorized beforehand. We do this to avoid any fraud from happening.

PAYMENT AND VEHICLE PICK-UP

How and when do I get paid?

We get you the payment as quick as possible after your car is sold. However, it depends on a couple of things:

  • You don’t have an outstanding loan: The process is quicker – transfer the title to new owner, make the payment to you and pick-up the car.
  • You have an outstanding loan: We work with your lender to facilitate the pay-off and title-transfer that could take additional time depending on how quickly the lender will act. Once we have the title in hand, we make the payment to you and pick-up the car.

Will you pick-up my car?

Yes, we will.

Have more questions? We’re here to help! Simply, Contact us