Frequently Asked Questions. And Answers.
We buy your car for a mutually agreed price, post inspecting your car. Get started by registering your car with us online here -- using license plate or VIN -- and view the estimated instant cash offer. We inspect your car and make you a final offer. Once you agree/approve, drop-off your car at our location, collect your check and get a free Uber ride home.
Post inspecting your car, the final offer we send you is good for 72 hours.
Yes, we do and pay top dollar for your luxury cars, exotics and supercars.
Yes! We handle the lender payoff and title processing. If you have a loan on your car, we will deduct the loan balance from your final check. If your loan amount is greater than the offer amount, we require you to write a check for the difference.
Our inspection includes multi-point evaluation by our technician. We check your car for its overall condition, scratches/dents if any, engine among other factors, which help in determining our final offer price for your car.
No. We do not charge a fee for inspection.
No. We never charge a fee for selling your car to us.
Certainly, not. We work with you to set a fair price for your car depending on the overall condition, market demand and other factors.
You can approve or decline our cash offer at your discretion.
Yes, we would love to beat confirmed offers from dealers such as Carmax, Carvana, Vroom and others. Note: please provide a copy of the offer confirmation sheet.
When you visit a Swap Center to drop-off your car, a Swap Agent will assist you with paperwork and closing formalities.
Yes, we can, considering the damage or issue has been fixed. Please bear in mind that branded/salvage title cars tend to be 40-50% below fair market value.
You can apply for a duplicate title by visiting your local Secretary of State office. You will have a choice for expedited processing (1-2 days) or regular processing (up to 15 days). For specific instructions on how to obtain a duplicate title, visit: www.cyberdriveillinois.com.
Questions? Please write to us. We're happy to answer